SmarterTravel.com just released the results of their reader survey in which respondents pick the best and worst airlines in a variety of categories. They might as well call it the “Southwest vs. USAirways Survey” since the former did a smackdown on everyone else and the latter gets the doormat prizes.
This chart is so consistent it looks like something Southwest would mock up for a meeting presentation. If a company is consistently cheaper and better in almost every way, what does that say for the competition? See the full results here .
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