USATODAY.com – Northwest drops legroom fee for top fliers
Northwest’s plan to charge everyone an extra $15 for exit row and bulkhead seats has hit major resistance (gee what a surprise) and they have partially backed off. The problem is, you have to be an elite frequent flyer to wriggle out of the fee. Us peons who don’t fly 25,000 miles a year on business are out of luck still.
At least they listened to the people who are spending the most money with them. “The changes answer letters, e-mails and hundreds of Internet postings protesting Northwest’s month-old pricing plan.”
