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My Flight is Landing Where?

My Flight is Landing Where?

If it’s your first time visiting a foreign city, you may want to pay close attention to where that flight is actually landing. In some world capitals, even the main airport is a long hike from the center, especially Narita for Tokyo and Seoul’s shiny airport, which is more than an hour away by bus or train, in Inchon.

The big problem though is when your flight to, say, Paris isn’t going to the Paris airport. Last month Budget Travel magazine ran an article on where some of those budget European flights land and how long it’s going to take you to get to the city center from them.

For example, that Air Berlin, RyanAir, or EasyJet flight to London will actually land 32 miles away at Stansted. The train to Liverpool Street station takes 45 minutes and will cost you 21 pounds—about $33.

A Wizz Air flight to Munich is actually touching down in Memmingen, 63 miles away. It’ll cost you almost 30 euros to take the express bus to the city.

Going to Barcelona? The budget airlines flights marked as such actually go to Girona, which is 62 miles away. The 75-minute bus ride after you get your luggage will cost 12 euros.

My Flight is Landing Where?

Most of Latin America is not developed enough that this is an issue—budget airlines are a rarity outside of Brazil and Mexico. The big one to watch out for though is Mexico City. Many airlines (including Spirit and similar Aerobus) fly to Toluca instead, which is an hour outside the city on a good day with not much traffic. The public transportation options are very limited too even if your Spanish is good.

Sometimes this extra hike can be worth it if the fare is low enough after factoring in all the extra fees. Or if you’re on some kind of package tour where you’re all piling into a vehicle together, then no worries. Otherwise, you’ll need to run the numbers with a calculator to see if the savings add up.

Have you gotten an unwanted surprise when traveling to a foreign city?

Frequent Flier Programs in Visual Form

Frequent Flier Programs in Visual Form

As most of the frequent flier programs get more transparent on the web and more savvy travelers get clued in to the wonders of travel hacking , all kinds of comparisons keep popping up for which programs are the best and worst. It’s hard to do this without the exercise making a DSLR camera manual look fun to read in comparison. The airlines’ programs all have different points quirks, different elite level perks, and different credit card alliances.

So this information is ripe for an infographic—a way to see the whole array visually so it all makes more sense than a string of numbers and costs. Here are two worth checking out.

This first FindtheBest airline infographic is pretty bare-bones visually, but it collects a lot of info in one place once you figure out that you can click through many boxes to see more detail. Right away I saw things that make me scratch my head, however, like valuing Delta “Sky Pesos” at 4 cents per mile for domestic flights, even though every mileage guru will tell you Delta’s are the hardest miles to actually redeem for anything worthwhile. They’ve got a poor record on redemptions and make it harder to find the info you need for cashing in with partners.

Still, I immediately bookmarked this site because it provides a lot of info in one place that usually requires pecking around on each airline website to find. You can see in one place who the partners are for earning miles, how many miles it takes to get to Europe or Asia, expiration window, and how the airline stacks up to a competitor one-on-one. Tabs take you to elite level perks and more mileage charts.

I would have liked to see more on fees, like how much they charge you to call them, what the fuel surcharges are (some airlines charge them on “free” flights, others don’t), and how much they ream you on baggage. But hey, for a free service, this is quite comprehensive.

Next, this cool frequent flier rundown from Deals.com really puts the “graphic” in infographic. That section I cut out and stuck in at the top of this post is a sampling of how a bit of information can really pop if you frame it the right way in a picture. Let’s see, I can earn a flight in one year on Southwest and in eight years on Continental. Hmmm, which one has a better payback you think? (Factor in free bag checking and the spending-to-reward gap is even wider.)

The graphic kicks off with a great illustration of annual fees on the lowest level of airline credit cards: $45 on JetBlue, $95 on Delta, for example. With banks paying close to zero on interest yet collecting more than 14% in interest, they’re all loan sharks in that department.

Keep scrolling down though and the differences are more stark, especially in how many points/miles you can actually earn in the first year with any of these cards and how far that will take you. This is mostly about earning miles from credit cards, but since that’s how you can often earn enough for a flight in one shot, that’s the quickest way to travel hacking payoffs. It’s also the way to keep earning miles on the ground paying for things you had to buy and bills you needed to cover anyway. See the full comparison here .

Why Changi Airport in Singapore is the Best in the World

Why Changi Airport in Singapore is the Best in the World

When you spend some time in Singapore’s Changi Airport, it kind of makes you sorry for everyone else. Just as Singapore Air is so superior to most others (especially in economy class) that it’s not really a contest, the country’s airport has no real competition. It’s so much more passenger-friendly than any other that it makes most other international gateways look like amateur hour.

On the basics alone it puts sad places like LAX, Heathrow, and JFK to shame. Luggage carts are widely available and free. Information kiosks are in every terminal section, they’re always staffed, and the people in them actually know what they’re talking about. The whole place is impeccably clean, including the bathrooms. There are mall-type directories everywhere pointing out every shop, restaurant, and airline lounge, plus there’s a printed map you can pick up and carry with you. Luggage arrives in a time period that shows you there have been no staff cutbacks and it’s the same at immigration. Wi-Fi is free throughout the airport and the drinking water is purified.

All that would be commendable, but it’s just the baseline of what should be expected anywhere. On top of that comes cake and icing.

Why Changi Airport in Singapore is the Best in the World

This is the kind of airport you can spend six hours in, as I did recently, and be glad about it. You can actually go outside here and enjoy one of several gardens. There’s a garden that features cacti, one with sunflowers, one with orchids, and another with ferns. Two koi ponds are inside and there are lots of real plants. It keeps getting better though. There’s a movie theater, an MTV zone, and areas with Xbox and Playstation games. If you aren’t carrying a laptop or tablet, no problem—there are large computer kiosks all over the place. And all of this is free!

Bring your bathing suit in your carry-on if you’ve got a long layover because there’s a rooftop pool outside and a whirlpool. There are plenty of other welcome features for parents, like a huge play area that has slides and TVs.

But wait, there’s more!

Many airports have charging stations, but the ones here allow you to put your gadget inside, set it to charge, then lock it up and go have a beer. You don’t have to hang out there while it’s juicing up. Go watch some big-screen TV in a comfy chair that has built-in speakers. Postcard kiosks allow you to shoot a photo of yourself and mail it off right there.

There’s one cool option that should be prevalent in lots of cities, but isn’t: a free city tour. If you have a long layover and want a taste of Singapore, you can get on a two-hour bus tour that hits the highlights and gives you a sense of the city. It’s a smart strategy as surely some of those people will say, “Nice place” and return someday.

If you don’t mind spending some money, you can get a day pass for a lounge with showers and snacks and while you’re there can set up a massage or a pedicure. The shopping choices are extensive and prices are normal: if you find a lower one in the city itself and bring back the proof, they’re refund twice the difference.

The pleasant experience doesn’t end when it’s time to go to your gate. Here’s a shot of what the seats looked like at mine. No cramped rows of pleather seats separated by armrests. Here you have serpentine seating that’s more like sofas, colorful and clean, with a sense of whimsy and style. Aesthetic beauty shouldn’t be so surprising in an airport, but others have set the bar so low that it usually is.

Why Changi Airport in Singapore is the Best in the World

See the Changi Airport site for ideas and details.

You’ll usually find the best hotel deals in Singapore through Agoda.com.

My Travel Hacking Successes: Lots of Free Flights in 2012

This year I’m flying round-trip to Budapest, round-trip to Southeast Asia, and probably to South America and back—without buying plane tickets. No, I’m not going to any of those places on a press trip: I’m cashing in miles.

Many people are surprised to hear that I’ve never attained elite status on any airline. I rarely see the front cabin of the plane. It’s not that I don’t fly a fair bit, but it’s generally a mix of different airlines and there aren’t enough really long-haul flights in there to add up to 25,000 or more miles accrued in one year.

It’s also partly because I get a lot of free flights by the judicious earning and use of frequent flier miles. In the past I’ve flown gratis to Argentina, Peru, Mexico, and a half-dozen places in the U.S. This year I’m flying for free round-trip to Eastern Europe and Southeast Asia. Here’s how much Continental says just my second leg from Hanoi to New York would have cost if I’d bought this route (on Singapore Air) outright:

My Travel Hacking Successes: Lots of Free Flights in 2012

Yowza! Obviously I wouldn’t have taken that route and spent so much on my own dime, but that fact I was able to do it for 32,500 miles shows what kind of value you can get out of travel hacking. It can make a massive difference in how much it’s going to cost you to take an international journey.

How I did it – quick case studies

1) Free flight to Europe. My first free flight is going to be in April/May, when I’m going to Budapest and back and visiting three other countries overland. That was 40,000 miles on American Airlines. This barely put a dent in my AAdvantage balance. Sure, I’ve flown them and their partners now and then, but I pumped up the balance in a huge way by getting both a personal and business AA credit card from Citibank. The first gave me a bonus of 30,000 miles after spending a few hundred bucks on it. The second one took more effort—I had to spend $4,000 in six months on it—but I used it to buy things I was going to pay for anyway and put my rent on there one month to get over the hump. For that I earned a staggering 75,000 miles bonus.

Now I’ve got enough left to fly to South America and back (or one-way in business class) and still have leftovers. And I keep earning miles when I use the card, miles when I fly, miles when I dine out at the right restaurants, etc. Join the Travel Hacking Cartel and you’ll get regular updates on how to cash in regularly.

My Travel Hacking Successes: Lots of Free Flights in 2012

2) Free flight to Bangkok and back from Hanoi. The carrier I use most often (besides Southwest) has traditionally been Continental, now merged with United. That’s because it has better Latin America coverage than most, especially Mexico, going through Houston on the way. Because of the great Star Alliance they belong to, you can cash in Continental/United miles for all kinds of other great airlines. So I’m flying from Tampa to Bangkok with my family—all of us free—on a combination of United and Thai Airways. They’re having to buy a one-way home, but I’m coming back from Hanoi on mileage. It’s going to be a very long trip via Singapore and Frankfurt, but on the best airline if you’re going to be stuck in economy: Singapore Airlines. I couldn’t get any closer to home than D.C. though, so I took the flight to NYC and will see a couple friends before the last leg on a cheap one-way ticket to Florida.

How did I manage this? Again, a mix of flying, credit cards, and other moves. All three of us have been saving up miles for a while, so my wife was able to transfer some from her account to my daughter’s for $75. And I had to spend $35 to top off my account to get to 65,000. And we each paid the taxes, which were around $40 each way. But considering even a one-way flight from where we live to Bangkok is $1,400 and rising, not bad. What put both my wife and I over the top on miles though was getting an airline credit card from Chase that gave us 30,000 miles each. (And it lets us check in one bag free on domestic flights.) Almost enough on its own for a one-way flight to Southeast Asia and close to what you need for a round-trip to South America or Europe.

I also have regularly bought things through their mileage mall online, taken advantage of special promotions, and earned a bit here and there from car rentals and hotel stays. I even got 1,000 miles once from installing a shopping toolbar then taking it down a couple months later. I found out about some of these opportunities from blogs, others from the Cartel.

3) South America in the Fall. I’m going on a tour through Bolivia and the Atacama Desert of Chile in November. I’m having trouble finding a free flight into Bolivia at any time, but if nothing else I know I can get home from Chile on miles as there is plenty of availability. Once again, a little extra effort up front will dramatically reduce my travel costs when it’s time to fly. With the price of oil continuing to go up and the U.S. economy improving, flight prices are unlikely to get any cheaper. It pays big dividends to use another currency besides your income.

The Travel Hacking Cartel

As I’ve said before , if you’re experienced at this and don’t mind browsing lots of different blogs and message boards on a weekly basis, you can find lots of tips and tricks for free. If your time is precious though and you’d like for it all to just land in your inbox—with some hotel points deals as well—then a Travel Hacking Cartel subscription is an easy investment to justify. They guarantee you enough points to get four free domestic tickets a year or you get your  money back. Where would you go with 100,000 miles? And is it worth less than 10 bucks a month to get there?

When Is an International Flight not an International Flight? (Hint: when it involves baggage fees.)

When Is an International Flight not an International Flight? (Hint: when it involves baggage fees.)

I fly a lot between the USA and Mexico and each time I need to go through customs and get my passport stamped. According to American Airlines though, flying to Mexico does not constitute an international flight when it comes to one allowed checked bag.

Well, it sort of does, but only if you fly to certain cities. Here’s exactly how an American rep answered my inquiry asking for clarity.

For coach travel on American Airlines between the U.S. and Mexico (except Guadalajara, Leon, Mexico City and Monterrey), customers may check one bag for $25 and a second bag for $40 each way within the size and weight limitations.

Confusion Means More Fees

What this accomplishes, of course, is confusing the hell out of customers and tricking them into thinking they’ll got a free baggage allowance when they really don’t. I have flown out of Leon/Guanajuato a lot, and naturally assumed that all flights in and out of Mexico are considered international flights. But no, only those four airports.

United puts another step in the mix to surprise you into paying. If you go on their baggage fees page , you need to put in a specific itinerary to find out whether you’ll be charged or not. After spending five minutes punching in city pairs, I found out their policy is as nutty as American’s. Tampa to Cancun requires a $25 fee. Tampa to Leon does not. Flying to Los Cabos will cost you an extra baggage fee. Flying to one of Mexico’s three largest cities will not require a fee, but flying to #4 Puebla will.

This inconsistency from United extends into Central America, where there’s a free checked bag to Guatemala, but you’ll get socked $25 for the first bag checked to Costa Rica. Belize bags require a fee, Panama City ones do not.

When you look at Delta’s baggage fees page , the confusion goes up a further notch. There’s nothing intuitive or clear about it and the exceptions part is as long as the regular part. The Mexico grab/not grab pattern we start to see is similar across these three airlines, which shows that as usual they’re quite content to follow each other’s spiral to the bottom in tandem. You’ll pay a first bag fee to most places Delta flies, but not to Mexico City, Guadalajara, Monterrey, or Leon/Guanajuato. Central America is a mixed bag again, with a free allowed bag in six destinations, but not the others. In the Caribbean there’s no charge for Jamaica, the Dominican Republic, or Haiti, but yes elswhere.

The 51st State?

It might come as news to Canada that they’re part of the USA, but they are according to the baggage policies of the legacy airlines. If you look at the American Airlines baggage fees section to see what’s classified as “domestic,” Canada is on that list . You may think you’re flying to another country, but AA thinks it’s the 51st state, on par with Puerto Rica.

In theory if you have the right American Air credit card from Citi, you are allowed to check one bag on domestic flights with no charge. So if Canada is listed as domestic, your perk would apply. That won’t help for Mexico though since, as the gate agent said to me, “That’s not a domestic flight.” It’s also not really an international flight like one to Europe would be, so you’re left in purgatory if you’re headed to the beach, with no way to avoid fees.

When I mentioned all these inconsistencies on Twitter, @AmericanAir replied back that all I had to do was look at their baggage fees page . But that page doesn’t have the Mexico exclusions. It also says Guatemala flights require a baggage fee, which didn’t come up in the system when I flew to Guatemala and back a week ago. I checked with someone I know who lives there and she said, “I’ve never paid a baggage fee on any airline out of Guatemala and I’ve flown on all of them.”

What’s the Solution?

The most obvious solution is to avoid the airlines that force people to travel with a carry-on (or reach a high elite status) in order to avoid extra fees. This is a leading indicator: these same airlines are usually going to charge a family to sit together and do other insidious things to extract more money from you. There’s a reason these companies show up at the bottom in surveys of customer satisfaction and why they’re lucky to even break the top-50 of top airlines around the world. Their practices are also why so many people look at flying as the most unpleasant part of their vacation—or a reason to drive to a vacation spot instead of traveling abroad.

Give your business to the foreign airlines like Copa , Aeromexico, Interjet, and Avianca when heading south, or cheer the continued expansion of Southwest. On these airlines the boarding process goes much faster since people have checked their bags with no fees and the service is usually better too.

The only other way to consistently avoid these fees if you’re flying with a legacy airline is to pack light and join the throngs trying to shove everything in the overhead bins. As you’ve probably noticed, half the time that means your bag gets checked anyway at the gate because there’s not enough room for all the baggage-fee-avoiders. Buy lightweight clothing that can be sink washed, make sure all your clothes can go with each other, and choose double-duty footwear. ( See more details here .) Would you rather buy new shoes, or give that money to a corporation trying to extract more and more extra fees?

How to Get Around Spirit Air’s Baggage Extortion

Spirit Air is the airline that seems to invite everyone to hate it, partly because of doublespeak press releases that accompany every customer-unfriendly move. Here’s the one they put up when announcing new bag fees.

“In order to continue reducing fares even further and offering customers the option of paying only for the services they want and use rather than subsidizing the choices of others, the low fare industry innovator is also progressing to the next phase of unbundling with the introduction of a charge to carry on a bag and be boarded first onto the airplane.”

Interpretation: “We will now charge every single passenger who brings any kind of luggage a hefty fee. You will pay us this on top of the price of your ticket whether you check a bag or carry it on.”

There’s only a knee’s worth of room between seats on Spirit flights, but if you can fit what you have under the seat in front of you (short people rejoice!), then you can still bring the bag on. Here’s a full breakdown on the complicated fee structure on SmarterTravel and more from the airline itself . Ironically, it can cost you more to bring a bag that no Spirit employee touches (as much as $45) than one they check for you—a sure irritant for people trying to save time or not lose their luggage.

If you learn at the gate you need to check your bag, don’t expect any sympathy: it’s an unbelievable $100 charge at that point, even if it’s a carry-on!

It’s going to take some work to get around Spirit’s baggage extortion fees.

1) Don’t pack a bag. This might get you screened on the way in and out by the TSA, and will add a few extra hours when leaving Colombia. You’ve got no change of clothes and just a toothbrush in your pocket. But hey, you can always buy a new outfit locally for less than all those baggage fees.

2) Pack one change of clothes in a tiny bag with your laptop. If you pack well, a small laptop/netbook, a change of clothes, a pair of flat shoes, and some toiletries should fit under the seat.I would suggest good travel apparel from the likes of ExOfficio so you can sink wash one set at night and it’ll be dry by morning.

3) Layers, layers, layers. So far there’s no extra charge for being fat—too hard to “unbundle” that—so expand your width with lots of extra clothing.

4) Wear your belongings. There’s a company called ScotteVest that makes jackets with 12, 20, 50+ pockets to hold all your gear and gadgets. Then there are those photography vests the French are so fond of wearing that hold all kinds of stuff in multiple pockets.

5) Ship your belongings. On a domestic flight, you would likely come out ahead by shipping your belongings in a Priority Mail flat rate box or by UPS.

6) Fly another airline.

I’ve met some nice, well-meaning people from Spirit Air and the company flies to some underserved routes in places like Colombia and Nicaragua. Sooner or later though we’re like frogs in a heating-up pot that’s about to boil. Jump! I get that they’re trying to be like RyanAir, whose CEO admits the airline is just “a flying bus,” but few buses make you pay for baggage and often they come with a movie, a snack, a drink, and Wi-Fi. So can “We’re worse than a bus” be a successful strategy?

I’m not convinced. Legacy airlines have earned a bundle of pure profit from passenger baggage fees, but Southwest keeps thrashing these airlines in every market where it competes, with lower fares and no fees for bags. They win hands down in customer satisfaction surveys. With more fees than anyone, Spirit sometimes shows up even lower than hated USAirways. RyanAir and EasyJet succeed because their fares are clearly half the price or less of competitors’, where in Spirit’s case that’s only sometimes obvious (with a calculator in hand), and the best deals are only offered to those who pay yet another fee to get access to them.

What do you think? Will you keep a calculator handy and go through the process of adding up all the gothca charges to get the total price, still flying Spirit if it’s cheaper? Or will it need to be a lot cheaper before you go on their planes?